Microservices for mobile application development
The ongoing practice of digital transformation of banking has been benefitting the banking organizations a lot. Today, banks can provide their customers a centralized platform for availing different banking services without the restrictions of time, place, and human dependence. Bank customers are also satisfied with the way banks have made it possible for them to access their accounts and do basic transactions whenever and wherever they want. In this regard, the element of a digitally transformed banking ecosystem which has played the most significant role is mobile applications.
Smartphones have become a part of our lives. The number of smartphone users is increasing by leaps and bounds. It is estimated that almost 80% of the global population would start using smartphones before the end of the current decade. So, it is impossible to imagine a successful digital transformation without considering the dimension of mobile applications. In banking, too, when mobile banking technology was launched by a few leading banks, customers appreciated it. The ease of conducting banking operations through mobile applications meant that they could do banking even while traveling or resting. It was no wonder that the bank management realized this customer perception, and investments in mobile application development increased.
Today, the development of mobile applications is an indispensable part of banking digital transformation services. The agencies which provide the banking digital transformation include mobile application development. However, a banking organization should not leave it completely to the agency. They must chalk out a blueprint of the mobile application and ask the agency to comply with that. Eventually, the mobile application will become the primary or the sole banking platform for a large number of customers. The banking organization must control the services that need to be provided to the customers through the mobile application.
Another thing which the banks must ensure in their mobile applications is security. Since mobile phones are portable devices and are lost or misplaced easily, nobody other than the actual customer should access the banking mobile application. To facilitate this, there are a few agencies that offer microservices of application security. They introduce features of robust security, such as a two-fold authentication process. This requires biometrics or secret answers from the user and a rapid log-out feature if the application remains unused for some time. These features fortify the security of the mobile banking application, and the presence of these features assures the customers of superior quality.
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